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Episode 142 - VBT Study Hall: Client Testimonials and Reviews
VBT Study Hall Carrie Wiita VBT Study Hall Carrie Wiita

Episode 142 - VBT Study Hall: Client Testimonials and Reviews

Social proof has become a crucial element of consumer decision making in the Internet era. So why don’t the vast majority of therapists ask their clients to give testimonials or leave reviews? We ponder the frustrating tension between psychotherapy ethics codes and literature on marketing in the 21st century, and we do our best to advise therapists about what to do in response to a bad online review.

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Episode 87 - When Your Therapist Seems Unwell (with Halina Brooke, LAMFT)
Client Interviews, Expert Interviews Carrie Wiita Client Interviews, Expert Interviews Carrie Wiita

Episode 87 - When Your Therapist Seems Unwell (with Halina Brooke, LAMFT)

complaint process. This episode is a bingo card of what not to do as a therapist: drink alcohol in session, send barrages of shaming texts to a client, weaponize client disclosures against them, cyberstalking, and more. When an interview begins with a legal disclaimer, you know some very bad therapy took place.

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Episode 86 - The Board Complaint Process (with Halina Brooke, LAMFT)
Client Interviews, Expert Interviews Carrie Wiita Client Interviews, Expert Interviews Carrie Wiita

Episode 86 - The Board Complaint Process (with Halina Brooke, LAMFT)

When things go very wrong in therapy, clients often have the option of filing a complaint with the therapist’s licensing board. In this episode, Rebecca shares her experience of bad therapy and subsequent frustrations with the board hearings, and Halina Brooke joins us to talk about what clients and therapists need to know about the complaint process.

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